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Information & Communication Technology (ICT)
We design, deliver and implement robust and effective solutions that deliver measurable business benefits and that operate efficiently
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Solution Portfolio
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Our Infrastructure Solutions Group delivers solutions that optimize your investment in IT and Communication Infrastructure. We design, deliver and implement robust and effective solutions that deliver measurable business benefits and that operate efficiently. We focus on delivering a range of IT business solutions that address significant problems around your infrastructure. For consistency and repeatability, solutions are delivered within the context of our overall delivery framework.
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Enterprise and Solution Architecture Design
The design and specification of enterprise wide as well as specific infrastructure solutions is a key function of the group. This stage forms the basis for outlining the detailed design and implementation of work, an assessment of the project scope and feasibility, as well as ensuring that there is a shared understanding of and commitment to the solution by all stakeholders.
Enterprise and Solution Architecture Implementation
Implementations of specified solutions developed as part of the Enterprise and Solution Architecture Design service is carried out by our Infrastructure Solutions group. This translates the previous design stage into a realised and operational solution.
Storage Solutions
OEC implements storage solutions to manage information through its lifecycle from storage to high availability to data archiving and local and remote backup and recovery. We can implement a unified data management solution for your mixed set of systems and applications.
Server Virtualisation and Consolidation
Server Virtualisation separates your physical server infrastructure from the systems and applications that run on it. Implementing Server Virtualisation delivers very significant benefits in reducing sever sprawl, reducing cost, improving manageability and an adaptive environment capable of providing additional resources on request.
Security Solutions
We design and implement security and access management and control systems that reduce the overall burden of managing security processes and procedures.
Business Continuity and Disaster Recovery
Comprehensive Business Continuity and Disaster Recovery solutions are provided that address your disaster recovery plan in ensuring that it is operable and functional in the event of a disaster.
Network Infrastructure
A full range of network solutions are provided around leading network technologies.
Maintenance and Support
We provide a full range of client site services that cover all aspects of your site maintenance requirements. Services provided include:
- Maintenance and support options from 8 x 5 to 24 x 7
- Remote monitoring and administration
- Call logging centre
- Warranty processing
- IMAC (Installation, Move, Add and Change)
- Onsite Help Desk
Project Management
Underpinning the range of infrastructure services is the project management, change management and delivery management which is the core strength of Infrastructure Solutions Group.
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Data Centre
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Data centre is the heart and lifeblood of virtually every enterprise today. Keeping IT equipment maintained and up-to-date can go some way toward solving availability problems and reducing downtime. However, this only addresses the issue of high availability from a surface level and can sometimes mask a deeper, long term problem. To achieve a truly effective and efficient data centre you need to look at the IT infrastructure holistically. Our unique engagement process and partnership orientated approach enables us to act as an extension of your business. This enables us to build long-term relationships that are crucial to the formation and delivery of the right strategy for your business.
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Data centre is the heart and lifeblood of virtually every enterprise today. Keeping IT equipment maintained and up-to-date can go some way toward solving availability problems and reducing downtime. However, this only addresses the issue of high availability from a surface level and can sometimes mask a deeper, long term problem. To achieve a truly effective and efficient data centre you need to look at the IT infrastructure holistically. Our unique engagement process and partnership orientated approach enables us to act as an extension of your business. This enables us to build long-term relationships that are crucial to the formation and delivery of the right strategy for your business.
Because we partner with leading vendors, we are able to ensure that our solutions are formed on best-of-breed technologies with future-proofed roadmaps and provide real ROI to our clients. These solutions are supported by robust internal processes and a flexible customised approach. We are passionate about what we do and believe in the importance of having and living key values which form the basis of how we conduct ourselves. OEC seeks long-term partnership with our clients. We follow a strict account management methodology that is designed to quickly help us understand their needs and culture.
So confident are we that our designs and processes are robust, and demonstrate real value, that we always deliver a complete solution price that includes all required hardware, software, services and support.
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Data Management
By understanding the core disk topologies and software functionality from a variety of vendors, we can develop the right data storage solution for you. We help shorten the planning lifecycle to ensure that you implement the right solution on budget and on time.
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Data Storage Hardware and Software (SAN’s and NAS)
By understanding the core disk topologies and software functionality from a variety of vendors, we can develop the right data storage solution for you. We help shorten the planning lifecycle to ensure that you implement the right solution on budget and on time.
High Availability
Data storage and storage software solutions provided by OEC let organisations of any size maintain the highest levels of availability for critical applications and data.
Our high availability data storage solutions ensure application and data availability for your entire data centre, even at levels once thought too expensive, complex to install, or difficult to manage.
Storage Consolidation
We can help you consolidate all your available storage capacity across vendor, interface, OS, and connectivity boundaries and centralize the management of all storage under a single management console. We can enable your businesses to fully leverage storage resources to meet your current and future capacity demands.
Data Back-up and Recovery
Data protection software protects the business-critical data of all customers by simplifying and centralizing backup and recovery operations across UNIX, Windows and Linux other operating system platforms. OEC offers a suite of tape library and back-up software products that allows you to build data protection strategies without complexity and with minimal disruption to your applications. Our data protection and recovery solutions deliver robust, scalable storage management, backup, and recovery-from desktop to data centre for heterogeneous environments.
Data Archiving
One of the biggest challenge’s IT departments face today is what to do with the increasing amount of data that is being generated from the mail servers and file and print servers. Over the past decade, corporate email has gradually transformed itself into a strategic reserve for business-critical information. Along with this transformation, corporate email has also become an information storage and administrative management nightmare. We can provide companies with a realistic assessment of the technical and commercial benefits that would be delivered following an implementation of data archiving within their own environment. In most cases these solutions provide administration free user access to archived data.
Consulting & Professional Services
Designing and implementing the right data management solution for your business is of crucial importance in planning for your future data storage needs. Our professional services team are skilled to the highest levels and are experienced in delivering complex storage solutions. OEC has highly skilled and experienced teams capable of organizing, scheduling, and integrating all the individual elements of a project.
Business Continuity and Disaster Recovery
Disaster recovery is now a business essential. In the event of a catastrophic event or natural disaster, companies large and small need their data protected, accessible, and uninterrupted. Our disaster recovery solutions can be based on hardware (RAID arrays and tape libraries) and/or software (clustering, replication and back-up) products that work together efficiently and seamlessly across all platforms and applications. We can help you build a comprehensive disaster recovery plan and implement a disaster recovery solution flexible enough to grow with your business.
Our disaster recovery solutions support a wide spectrum of operating systems, applications, databases, and hardware platforms and devices to fully protect your heterogeneous IT environments.
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Disaster Recovery
What happens to a company when a disruption occurs? When an earthquake hits its primary contract manufacturer? When labour strikes shut down a critical port? When a severe flu pandemic strikes? Regulatory and corporate boards are pressing executive teams to expand and strengthen their organization's resiliency.
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What happens to a company when a disruption occurs? When an earthquake hits its primary contract manufacturer? When labour strikes shut down a critical port? When a severe flu pandemic strikes? Regulatory and corporate boards are pressing executive teams to expand and strengthen their organization's resiliency.
Our service is a process that helps your organization prepare for disruptive events. In the event of disaster you can: Seamlessly switch operations to a backup site; Enable your employees to work from anywhere with secure access to all the network resources; Reduce cost and time to compliance.
Our Business Continuity Planning service for both government and private sector clients including:
- Data Center
- Disaster Recovery
- Remote protection
Business continuity is vital to business success. It can no longer remain the concern of the IT department alone. How do you determine the continuity and recovery requirements of your business to protect against a disaster? How do you identify and integrate critical business and IT priorities into a comprehensive continuity program? Where do you start?
Sound business continuity and data recovery plans ensure that a company's most important information remains accessible, accurate and secure, even when the unexpected occurs.
Our disaster recovery plan for business continuity includes:
- Identification of the business units and operational objectives.
- Identify & inventory and rank assets based on criticality to the business objectives.
- Rank the threats that pose risks to the critical assets.
- Identify the severity of vulnerabilities in the critical assets.
- Prioritize risks by focusing on assets affected by credible disaster threats and existing vulnerabilities.
- Develop strategies that minimize risk of disaster and maximize ROI.
OEC works with you in creating data center disaster recovery plans and providing cost estimates to adapt your facility and technology resources for continuous availability:
- Backup and recovery options for your multi-vendor information technology.
- Compare internal and external disaster recovery site options.
- Assess and improve the recoverability of your critical infrastructure.
- Assess and improve the protection of your critical business processes.
This is achieved by making the infrastructure highly available at all times on production sites and by implementing disaster recovery and business continuity infrastructure and procedures. We design and implements advanced solutions that provide high availability and disaster recovery for Enterprise customers.
We can help you build a comprehensive disaster recovery plan and implement a disaster recovery solution flexible enough to grow with your business. Our disaster recovery solutions support a wide spectrum of operating systems, applications, databases, and hardware platforms and devices to fully protect your heterogeneous IT environments.
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Security
It is imperative for organizations to guard against all kinds of information-security breaches as security has become an intrinsic factor to business growth, competitive advantage, protect the brand value and retain customers. Many organizations report financial loss due to security breaches, resulting in business loss, making security a top CIO concern. Also, government laws and regulations require that an organization follow stringent and well-documented security norms. While investing on security, a top priority is cost rationalization between “preventive” and “reactive” measures, with a need to obtain optimal ROI. Further, IT systems availability and recoverability in case of any disaster is also now a crucial part of the IT security portfolio.
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Security and risk assessment
It is imperative for organizations to guard against all kinds of information-security breaches as security has become an intrinsic factor to business growth, competitive advantage, protect the brand value and retain customers. Many organizations report financial loss due to security breaches, resulting in business loss, making security a top CIO concern. Also, government laws and regulations require that an organization follow stringent and well-documented security norms. While investing on security, a top priority is cost rationalization between “preventive” and “reactive” measures, with a need to obtain optimal ROI. Further, IT systems availability and recoverability in case of any disaster is also now a crucial part of the IT security portfolio.
Our Security and risk assessment solutions protects companies and minimizes their risk of exposure by performing on-site assessments to identify and fix problems before external reviews are conducted. These assessments are used to assist in determining compliance of internal IT operations, as well as evaluate the performance, compliance or capability of domestic and offshore service providers. This Assessment program uses a personalized and comprehensive, field-tested methodology, which is customized based on the risk factors and controls, critical to the business. Detailed work programs cover eight key operational areas including:
- Corporate Policy & Governance
- Standards & Operations
- Physical Site Security
- Human Resource Management Policy & Procedures
- Disaster Recovery & Contingency Planning
- Information Systems Security
- Immigration Practices
- Contracting Practices
Network Security
To protect their networks from attacks, service providers must make security for all IP-based services a top priority. However, most security solutions are not built to support the scalability or performance required in service provider networks. The lack of scale and performance increases network and operational costs and can degrade network performance, negatively impacting revenue-generating services.
OEC provide a scalable network security solution to support next-generation services such as VoIP and IPTV. Our security solution leverages industry-leading technology to protect the service provider network from both known and unknown threats.
Access Control
Employees, customers, guests, suppliers, partners — local and remote — require access to an enterprise’s networks to efficiently support business functions. However, there must be a balance of network access and risk mitigation at a reasonable cost and with low complexity for users and IT.
OEC provides Access Control Solutions allow employees and non-employees as well as managed and unmanaged devices to share the same network infrastructure. Access Control Solutions deliver a comprehensive security solution that protects vital network resources and applications by controlling access for everyone — employees, guests, partners, contractors, and others.
Adaptive Threat Management
In today's enterprise, the network is a strategic asset. No enterprise can afford
a security breach, compromised network performance, or unplanned downtime. But current
security solutions can't adapt and scale to meet the changing security landscape
that challenges the enterprise. OEC provides Adaptive Threat Management Solutions
that significantly reduce threats and risks faced by an enterprise. The solutions
identify, mitigate, and report on the most complex security attacks in real-time.
At the same time, they support compliance requirements, simplify operations, and
reduce management overhead without impacting the user experience.
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Virtualisation
Virtualization is becoming increasingly popular with many IT organizations today.
It can be described as the use of software to emulate physical devices -- a server
or a storage device. The major appeal of virtualization is that it allows IT to
reduce its quantity of servers (and their attendant operating costs) by making full
use of each server's processing power and memory. Virtualization can help optimize
the utilization and resources within your company's IT infrastructure. Our virtualization
Services are designed to assist you with all aspects of your virtualization initiatives
from strategy and planning to implementation and migration. read more
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Virtualization is becoming increasingly popular with many IT organizations today.
It can be described as the use of software to emulate physical devices -- a server
or a storage device. The major appeal of virtualization is that it allows IT to
reduce its quantity of servers (and their attendant operating costs) by making full
use of each server's processing power and memory. Virtualization can help optimize
the utilization and resources within your company's IT infrastructure. Our virtualization
Services are designed to assist you with all aspects of your virtualization initiatives
from strategy and planning to implementation and migration.
Given the close scrutiny of tight IT budgets and costs, organizations
must seek new ways to meet current data center challenges to deliver a higher level
of service. Server Virtualisation Solution separates applications from the underlying
physical infrastructure. It enables applications to run on virtual servers. This
breaks the one-to-one correspondence between applications and server caused by application
design and the difficulty of running more than one application on the same server.
Benefits of Virtualisation:
- Consolidate Existing Servers - existing servers can be consolidated into a reduced
number. This recovers floor space and reduces server operating costs and environmental
requirements.
- Contain Server Growth– server growth is contained as servers are reused and made
available to new applications.
- Ease of Implementation – Server Virtualisation can be implemented without any application
changes unlike application partitioning which requires substantial effort.
- Adaptive Flexible Computer Resources – demand for additional computing resources
can be addressed easily and quickly. Additional resources can be distributed across
all applications
- Ease of Management and Administration – the management of virtual servers is made
easier and simpler.
- Business Continuity and Disaster Recovery– a simplified server infrastructure and
the erver virtualisation layer makes recovery to a backup facility quicker and easier.
This all translates into
the single tangible benefit of reduced costs. Hardware and software costs can be
reduced by 50% to 80%. Operational costs can be reduced by 40% to 90%.
Server Virtualisation Solution and Approach We partner with
VMware in providing server consolidation and virtualisation solutions based on VMware
ESX Server and VirtualCentre technologies which will deliver all the benefits of
server virtualisation. Our unique, industry leading skills around Project Management
with our Project Management Office (PMO), ensures a end-to-end approach to providing
a solution to our customers which is clear, consistent and tailored to your individual
needs. In taking such an approach it ensures a high degree of project success, measurability
and accountability.
We can conduct a server analysis and server virtualisation readiness assessment
exercise. This involves conducting an analysis to identify the best solution for
your environment. It involves the following elements:
Site Discovery
- Server and Application Inventory
- Virtualisation Architecture and Implementation Options
- Identification of Virtualisation Exclusions
- Quantification of Cost Savings
- Definition of Virtualisation Benefits
Virtualisation Architecture and Planning
- Definition of Physical Architecture
- Definition of System Management Model
- Implementation Roadmap and Schedule
- System Availability and Continuity of Operations
Virtualisation Rapid Start / Proof of Concept
- VMWare ESX Deployment
- VirtualCentre Deployment
- Infrastructure Deployment
Virtualisation Implementation
- Project Planning
- Virtualisation Installation, Configuration and Implementation
- Server Migration
- Documentation, Training and Handover
- Maintenance, Support and Administration
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Service Management
Infrastructure Management Outsourcing Service (IMOS) is designed
to help you locate and outsource the management of your IT infrastructure according
to your business objectives. We will undertake complete infrastructure management
and routine operational procedures, while respecting your need for control over
broader systems design.
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Infrastructure Outsourcing
Infrastructure Management Outsourcing Service (IMOS) is designed
to help you locate and outsource the management of your IT infrastructure according
to your business objectives. We will undertake complete infrastructure management
and routine operational procedures, while respecting your need for control over
broader systems design.
We will deliver IMOS according to a mutually-beneficial SLA and to
pre-determined levels of service quality. Where standards are critical to your choice
of a hosted service, IMOS delivers complete flexibility to accommodate your needs.
Key benefits
- Dramatic reduction in your business risk exposure through utilising our resources
and experience, while your control over your infrastructures design is fully retained
- Higher service levels for similar level of investment should you manage in-house
- Previous multiple costs can be consolidated into a predictable variable fee
- Co-developed business processes to compliment the business objectives
- Improved productivity through increased uptime
- Highly scalable: updating/upgrading essential systems will easily accommodate more
users, data and transactions
- Access to network of hosting sites allows data replication, offsite backup and disaster
recovery hosting
- Systems monitoring provides essential data on performance and likely future upgrades
Services On Demand
Building an IT infrastructure is a significant investment in time
and capital for any company. Supporting that infrastructure can be just as challenging,
no matter how large your staff or budget. In today’s ever changing marketplace almost
every company is looking for complete customer care that extends beyond routine
support to full call ownership and routing.
IT Service Management (ITSM) programs require the right people, processes,
and technology to ensure success. Most often, getting highly qualified and experienced
professionals is easier said than done. The most common cause for the failure of
ISTM initiatives rests with people. We understand this dilemma and has the experience
and know-how to help your organization succeed.
OEC offers ITSM outsourcing services to help fill temporary staffing
voids in the most cost effective manner. We hire only the best. You can be assured
that our consultants have the right qualifications and ITSM background to help you
hit the ground running.
Our outsourcing services delivers experienced and quality consultants
and teams on demand when you need them. Our high caliber professionals are ready,
willing, and able to assist you with end-to-end services to ensure your project
is executed on time and within budget.
Whether your requirements are long-term or short term, we can help.
We take time to listen to our clients' requirements and deliver the best person
for the job. Through our comprehensive outsourced services, you have access to our
strategic advisory team. Our team will assist with the evaluation of your project
and provide valuable feedback including cost, technology and personnel requirements,
which will save you time and money.
Our guarantee is to deliver on demand and highly qualified and experienced
IT professionals to help accelerate your initiatives.
Consultants On Demand
We understand technical requirements of our customers and provide
appropriately skilled Consultants such as analysts, designers, programmers, engineers,
network administrators, communication experts, database administrators, project
managers and many other IT related individuals. We are dedicated to keeping up with
the ever-changing and dynamic world of Information Technology, and as a complete
partner, we work closely with our clients to help improve their overall business
results and gain more from their technology investments.
Service guarantee
OEC unconditionally "guarantees" the performance of all Consultants we provide.
If you are not completely satisfied with the performance of one of our Consultants
in the first two weeks, we will attempt to replace the Consultant as quickly as
possible. We offer this guarantee to further demonstrate OEC' total commitment
to providing unparalleled customer service.
Whether it is providing you with the right individual for your current
needs or taking you to the next level of Information Technology, OEC is with
you all the way.
Resources provided
Software Development
- Programmer Analysts
- Systems Programmers
- Systems Analysts
- Software Engineers
- Application Developers
- Systems Architects
- Project Managers
- Quality Assurance Analysts
- Software Testers
Network / Desktop
- System Administrators / Engineers
- Network Administrators / Engineers
- Interface Engineers
- Firewall / Security Specialists
- Certified Security and Risk Analysts
- PC Support Technicians
- Help Desk Technicians
Database
- Database Administrators
- Data Warehouse Specialists
- Database Developers
General Support
- Conversion and Migration Specialists
- IT Strategic Planners
- Business Systems Analysts
Consultant qualification process
OEC understands the importance of strict quality control procedures and is committed
to thoroughly assessing the qualifications and skills of all Consultants we represent
to our clients. The qualification process and assessment criteria utilized by OEC
are a combination of the following factors:
- A Face-to-face interview;
- A detailed review and update of Consultants' resume;
- Thorough reference and background checks;
- Secondary interviews and testing by technical specialists.
In assessing our Consultants, we categorize and rate their technical skills to ensure
that OEC only represents Consultants who have the highest level technical and
communication skills, and who have outstanding references related to past performance.
OEC also maintains strict adherence to procedures to monitor
the on-going progress of our Consultants after they have started a contract. From
the time a Consultant is placed on a contract assignment, the OEC Account Manager
is in direct contact with you and the Consultant to ensure that both your expectations
are being met. We have a biweekly Project Status reporting system in place in which
the Consultant gives feedback to the OEC Account Manager as to the status of
his/her project deliverables and whether he/she is ahead of or behind schedule.
This process allows OEC to identify any problem areas and to work with you or
the Consultant as required. Additionally, it provides OEC a way to measure the
performance strengths and weaknesses of every Consultant.
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Telecom Engineering
Our Telecom services include design and consulting, turnkey installation and commissioning and operations/ maintenance in both Wireless Networks and Wireline Networks including Network Project Management.
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Wireless Networks - GSM/ CDMA/ LMDS/ MMDS/ Satellite (CUG/ Shared)
- RF/LOS Survey, Planning, Design, Drive test & Network Optimizations.
- Site Engineering & Documentation
- Site Construction
- OEM’s Equipment installation, testing, commissioning & integration
- Customer acceptance and Training
Wereline Networks - Transport (SDH/DWDM) / Broad Band Access - Networks
- Link Design and Network Planning
- Site Engineering, pre-installation check and documentation
- Supervision of equipment installation
- Testing, Commissioning and Integration
- Link testing and performance analysis
- Service provisioning and system configuration
- Customer acceptance and training
Network Project Management
In today’s competitive world, where time to market and cost optimization are key to a carrier’s success, We provide the much needed vital project management support to its customer on a turnkey basis.
- Our ‘Center of Expertise’ addresses the needs of customer’s projects through rapid mobilization, speedy rollout, resource optimization, consistent throughput and reliability. The project management tools ensure quality deliverable.
- We centralized purchasing and an ever-expanding quality vendor base provides cost advantage and faster deliveries - crucial in building telecom networks in the shortest possible time.
- We supports its customers in – Turnkey Network Rollout and Supply Chain Management/ Development
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